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Using Video to Streamline Customer Support

In an increasingly video content-driven marketplace, many support reps still rely heavily on fat user manuals and Byzantine knowledge bases to help customers. Video provides a time-saving, [...]

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How Audio and Visual Aids Help in Business Communication

According to the US Department of Labor OHSA Office of Training and Education, the retention of information three days after a meeting or other event is six times greater when presented by visual [...]